Over 12 years turning enterprise complexity into human-centred, accessible software.
I've spent over a decade working at the intersection of backend strategy and UI craft — bridging the gap between complex enterprise systems and the people who use them every day.
Currently a UX Architect at Salesforce, I cover everything from Experience Cloud multi-app portals to AI-powered conversational workflows (Agentforce). I stay hands-on in both Figma and code so nothing gets lost in translation between design and engineering.
Before Salesforce, I've partnered with organisations like T-Mobile and public sector agencies to rebuild flagship products — often under tight deadlines, strict accessibility requirements, and with real stakes for the end user.
I'm currently open to full-time roles where design strategy meets shipped software.
Agentforce, human-in-the-loop flows, and agentic workflows — designing interfaces where AI assistance feels natural, not jarring.
Tokenised component libraries, reusable prototypes, and styleguides that let large teams ship at scale without losing brand coherence.
WCAG / Section 508 compliance built in from the start — especially for low-literacy, mobile-first, and public sector audiences.
Salesforce Experience Cloud multi-app environments, executive partnerships, and turning vision into deployed software across complex org structures.
Specific domains where I go deep, not just broad.
Salesforce Experience Cloud multi-app environments
Low-literacy & mobile accessibility constraints
Executive partnership — vision to deployed software
Drupal & WordPress CMS for high-traffic government sites
Front-end development alongside design (HTML/CSS/JS)
Claims, billing & grants management application UX
Browse a selection of enterprise UX, design systems, and web projects.
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